1. General
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This website is owned and operated by Saaj.pk.
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By using our site, you confirm that you are at least 18 years old or using the site under the supervision of a parent/guardian.
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These terms apply to all sales, services, and deliveries carried out via our online store.
2. Products & Availability
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We strive to ensure all product information, images, and prices are accurate. However, slight variations in color/design may occur due to screen settings and manufacturing processes.
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Availability of products is subject to stock. If an item is out of stock after you place an order, we will notify you promptly.
3. Pricing & Payments
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All prices are listed in Pakistani Rupees (PKR) and include applicable taxes unless stated otherwise.
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Payment options include:
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Cash on Delivery (COD)
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We reserve the right to revise product prices at any time without notice, but confirmed orders will not be affected.
4. Orders & Confirmation
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Once you place an order, you will receive an order confirmation email/SMS.
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Orders may be cancelled by us if:
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The product is unavailable.
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Payment is not authorized.
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Fraudulent activity is suspected.
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5. Shipping & Delivery
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We deliver across Pakistan through trusted courier partners.
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Estimated delivery time is 3–7 working days, depending on your location.
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Shipping charges (if applicable) will be displayed at checkout.
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Saaj.pk is not liable for delays caused by courier services, natural events, or strikes.
6. Returns & Exchanges
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You can request a return or exchange within 7 days of delivery if:
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The product is damaged or defective.
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The wrong item was delivered.
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Products must be unused, unworn, and in original packaging.
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Certain items (e.g., undergarments, customized products, sale items) are non-returnable.
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Refunds will be processed through the original payment method or as store credit, as per company policy.